RIDEMYCARS.COM — OFFICIAL ZERO-TOLERANCE DRUG AND ALCOHOL POLICY
Statutory zero-tolerance driver compliance standard enacted to meet the strict regulatory mandates of the Georgia Department of Public Safety (DPS) and O.C.G.A. § 40-1-193.
This is the full, legally comprehensive Zero-Tolerance Policy text designed to meet the strict regulatory mandates of the Georgia Department of Public Safety (DPS) and O.C.G.A. § 40-1-193.
To successfully maintain our operating license, this exact note is published on RideMyCars.com, embedded directly into driver terms of service, and prominently linked within the Rider App Help Center and Trip Receipts.
1. Statement of Policy
RideMyCars.com maintaining entity, New Development Finance Group LLC, is strictly committed to ensuring a safe, reliable, and premium transportation network for riders, drivers, and the general public.
RideMyCars maintains a strict, absolute zero-tolerance policy regarding the use of drugs, alcohol, or any intoxicating substances by independent driver partners and chauffeurs.
Drivers are strictly prohibited from consuming, being under the influence of, or possessing open containers of alcohol, illegal narcotics, or impairing prescription medications at any time while:
- Logged into the RideMyCars Driver Application as active, available, or waiting for a dispatch request.
- En route to pick up a passenger after accepting an on-demand, chauffeur, or rental delivery trip.
- Transporting passengers or cargo within any vehicle active on the digital platform network.
2. Immediate Driver Account Suspension Mechanics
Any driver partner who violates this policy, or who is reasonably suspected of violating this policy, will face immediate and irreversible platform lockout.
⚡ The Complaint Trigger:
Upon receipt of a passenger complaint or a safety team alert alleging drug or alcohol impairment, the RideMyCars automated dispatch system will instantly terminate the driver's active session and lock the driver out of the platform network.
⏳ Duration of Suspension:
The suspension will remain enforced throughout the duration of a comprehensive internal investigation conducted by the RideMyCars Compliance and Safety Suite.
3. Comprehensive Passenger Reporting Procedures
Passengers who suspect their driver is under the influence of drugs or alcohol have access to multiple, high-visibility channels to initiate an immediate safety intervention:
In-App Escalation
Within the RideMyCars Rider App, navigate to the active trip screen and press the SOS Emergency Suite or Report Safety Issue button. This routes a priority telemetry ticket to our 24/7 Concierge team.
Telephone Hotline
Passengers or guests can call the 24/7 Safety Command Center at +1 855 203 3177 to file a verbal report directly.
Digital Support
Reports can be sent via email directly to support@ridemycars.com with subject line "SAFETY COMPLIANCE: DRIVER IMPAIRMENT".
If you are currently inside a moving vehicle and believe your immediate physical safety is in jeopardy due to reckless driving or extreme driver impairment, please instruct the driver to pull over safely, exit the vehicle immediately, and contact emergency services (911).
4. Vetting, Look-Back Records, and Investigation Protocols
The RideMyCars Compliance Office, under the direction of Marilyn Watson (Compliance), handles all impairment investigations with strict adherence to Georgia law:
🔍 Evidence Gathering
The Safety Team will review real-time GPS radar tracking logs, in-app communication records, two-way user rating histories, and any physical or law enforcement evidence submitted.
🚫 Permanent Deactivation
If the investigation confirms the driver was operating under the influence, or if the driver refuses to cooperate with a safety inquiry, their independent contractor agreement will be permanently terminated, and they will be barred from ever re-registering on any New Development Finance Group logistics vertical.
📁 Regulatory Compliance Disclosures
In accordance with state guidelines, RideMyCars maintains a full digital ledger of all zero-tolerance complaints and subsequent actions. These compliance summaries are archived for a minimum of three (3) years and are fully accessible to Georgia DPS Motor Carrier Compliance Division auditors within 96 hours of an official data request.
Official Operating Verification & Corporate Certification
Maintaining Entity:
New Development Finance Group LLC (RideMyCars.com)
Compliance Direction:
Marilyn Watson, Fleet Compliance Director
Regulatory Oversight:
Georgia Department of Public Safety (DPS)
Statutory Code:
O.C.G.A. § 40-1-193 et seq.