State Compliance & Zero-Tolerance Policies
RideMyCars enforces strict statutory zero-tolerance mandates regarding driver drug and alcohol impairment in compliance with the Georgia Department of Public Safety (DPS), the California Public Utilities Commission (CPUC), and Michigan Public Act 345.
Georgia (Atlanta Metro)
Immediate platform lockout upon impairment complaint. Compliance Office managed by Marilyn Watson. 3-year digital ledger archived for Georgia DPS Motor Carrier Division within 96 hours.
California (CPUC TNC)
Mandated CPUC contacts: Hotline 1-800-894-9444 & CIU_intake@cpuc.ca.gov. Covers PUCTRA fee, WAV Access for All (SB 1376 $0.10 fee), AB 5 vetting, and LAX/SFO airport permits.
Michigan State (PA 345)
Immediate app deactivation executed within two (2) minutes of report. Covers alcohol, marijuana, and illegal drugs. 3-year record archive pursuant to Section 37.
Statutory Regulatory Matrix by State
Cross-jurisdictional overview of Zero-Tolerance enforcement mandates
| Jurisdiction | Regulatory Authority | Statutory Code | Lockout Window | Mandated Hotline / Contact | Record Retention |
|---|---|---|---|---|---|
| 🍑 Georgia (Atlanta) | Georgia Department of Public Safety (DPS) | O.C.G.A. § 40-1-193 | Instant Automated Session Termination | Hotline: +1 855 203 3177 support@ridemycars.com |
3 Years (Audit response ≤ 96 hrs) |
| 🐻 California | California Public Utilities Commission (CPUC) | CPUC Decision 13-09-045 | Immediate Automated Network Lockout |
1-800-894-9444 (CPUC) CIU_intake@cpuc.ca.gov |
3 Years (Subject to unannounced audit) |
| 🚗 Michigan State | State of Michigan Legislature | Public Act 345 of 2016 (Sec. 37) | Within Two (2) Minutes | Hotline: +1 855 203 3177 support@ridemycars.com |
3 Years (From complaint date) |
Georgia / Atlanta Official Zero-Tolerance Policy
O.C.G.A. § 40-1-193 et seq. & Georgia Department of Public Safety (DPS)
1. Statement of Policy: RideMyCars maintains a strict, absolute zero-tolerance policy regarding the use of drugs, alcohol, or any intoxicating substances by independent driver partners and chauffeurs. Drivers are strictly prohibited from consuming, being under the influence of, or possessing open containers while logged in, en route, or transporting passengers.
2. Immediate Account Suspension Mechanics: Upon receipt of a passenger complaint or a safety team alert alleging drug or alcohol impairment, the automated dispatch system instantly terminates the driver's active session and locks the driver out of the platform.
3. Passenger Reporting Channels: In-App SOS Emergency Suite / Report Safety Issue button; Direct 24/7 Telephone Hotline: +1 855 203 3177; Email: support@ridemycars.com with subject "SAFETY COMPLIANCE: DRIVER IMPAIRMENT".
4. Vetting & Audits: Impairment investigations handled under direction of Marilyn Watson (Compliance). Digital ledger of all complaints is archived for a minimum of 3 years and accessible to Georgia DPS Motor Carrier Division within 96 hours.
California Zero-Tolerance Drug and Alcohol Policy (CPUC)
CPUC Decision 13-09-045 & California Public Utilities Code
Mandated CPUC Direct Filing Details:
CPUC Consumer Affairs Hotline: 1-800-894-9444 • CPUC Compliance Email: CIU_intake@cpuc.ca.gov
1. Zero-Tolerance Statement: No driver shall consume, possess open containers of, or be under the influence of alcohol, cannabis, illegal controlled substances, or intoxicating prescription medications at any point while logged into the Ride My Cars digital network.
2. Immediate Suspension: Automated network lockout upon receiving passenger complaint via app, telephone, or CPUC representative. Permanent termination across all NDFG logistics vertical platforms upon corroboration.
3. California Corporate Mandates: Class A TNC Permit, PUCTRA access fee remittance, SB 1376 Access for All WAV fee ($0.10/trip), AB 5 7-year background check, $1,000,000 commercial liability coverage, and LAX/SFO airport permits.
Michigan Zero-Tolerance Policy (Public Act 345)
Policy Number: RMC-MI-001 • Michigan Public Act 345 of 2016 (Sec. 37)
Statutory 2-Minute Lockout Window:
Under Michigan PA 345, flagged driver accounts are automatically suspended within two (2) minutes of receiving a complaint.
1. Purpose & Scope: Applies to all active drivers operating in the State of Michigan. Zero-tolerance regarding alcohol, illegal drugs, or controlled substances.
2. Prohibited Conduct: Consuming, possessing, or being under influence of alcohol, marijuana, illegal drugs, or unauthorized prescription medications while Driver App is open, active, or accepting dispatches.
3. Reporting Mechanism: In-App "Report Driver Safety" inside active trip menu or final rating screen; Web Portal: www.ridemycars.com; Support Email: support@ridemycars.com; Phone: +1 855 203 3177.
4. Record Retention: Pursuant to Michigan Public Act 345, minimum duration of three (3) years secure archive.
RideMyCars Safety Command Center
Dedicated 24/7 global operations desk handling driver verification audits, regulatory data requests, and emergency impairment interventions.